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Introducing the EngageMate - Multifunctional Baby Play Gym Mat!
This all-in-one play mat is designed to offer your baby an array of developmental benefits, stimulating sensory exploration, promoting motor skills, and making tummy time more enjoyable than ever.
Key Features:
- Multifunctional: Our play mat serves as a play gym, sensory mat, and tummy time aid, all in one!
- Safe & Comfortable: Made with soft, machine-washable cotton material, it ensures both comfort and hygiene for your little one.
- Stimulating Toys: The mat includes removable sensory toys, such as 3 rattle toys, 1 mirror, 1 baby cloth book, and 12 balls to keep your baby engaged.
- Easy to Assemble and Store: Our play mat can be conveniently folded for storage and transport. The removable arches and toys make for hassle-free cleaning.
Specifications:
- Dimensions: The crawling fence measures 80 x 80 x 50 CM.
- Material: Soft, machine-washable cotton.
- Accessories: 3 rattle toys, 1 mirror, 1 baby cloth book, and 12 balls.
Advantages:
- Developmental Support: This play gym mat stimulates sensory development and encourages the growth of motor skills.
- Learning & Fun: Your baby gets to enjoy an array of colourful, exciting toys while learning and developing important skills.
- Convenience: Parents can appreciate the easy assembly and cleanup.
Package Includes:
- 1 x Baby Play Gym Mat
- 3 x Rattle Toys
- 1 x Mirror
- 1 x Baby Cloth Book
- 12 x Balls
Welcome your baby to a world of vibrant colours, exciting sounds, and tactile exploration with the EngageMate Baby Play Gym Mat! Designed to encourage tummy time, sensory development, and motor skills, this multifunctional mat offers your little one an endless array of stimulating experiences.
Safety First
Our Baby Play Gym Mat comes with a crawling fence (80 x 80 x 50 CM) and is made from soft, machine-washable cotton, ensuring that your baby's play area remains safe, hygienic, and comfortable.
Delightful Exploration
Our play mat includes a variety of removable sensory toys - 3 rattle toys, 1 mirror, 1 baby cloth book, and 12 balls. These toys promote your baby's sensory exploration, stimulating their sight, hearing, and touch.
Cognitive and Motor Skill Development
The EngageMate is more than just a play mat! It's a carefully designed learning tool that encourages babies to develop their motor skills through play. Every feature of our gym mat is created to support your baby's stage-based development and pave the way for future milestones.
Easy to Clean and Store
The EngageMate is as convenient for parents as it is fun for babies. It folds easily for storage and transport, and the arches and toys are removable for quick and easy cleaning.
Why Choose the EngageMate?
Our Baby Play Gym Mat is the perfect fusion of fun, safety, and learning. It's the ideal companion for your baby's early developmental stages, providing them with an engaging and stimulating environment to learn and grow.
Order Dispatch: Most Orders are typically dispatched the same or the next business day.
Orders can be tracked here: - Track My Order
Please Note: During peak sale periods like Black Friday, Christmas & Boxing Day, dispatching & delivery might face delays due to high volumes.
Reliable Shipping Partners: Australia Post, Sendle, Couriers Please, Aramex, Startrack.
Western Australia and Northern Territory: Expect potential delays from courier services as shipments are dispatched from Melbourne.
FOR NEW ZEALAND:
Will Be Delivered After Christmas
Order Dispatch: Orders are mostly dispatched from Melbourne, Victoria or NSW on the same or the next business day.
Shipping Options:
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Free Standard Shipping: Available on all orders over NZD $100.
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Standard Shipping: NZD $10 for orders under NZD $100 (5 - 12 business days).
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Express Shipping: Available at an extra cost (4 - 8 business days).
Reliable Shipping Partners: Australia Post, Sendle, DHL, USPS.
Please Note:
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Estimated shipping terms mean most parcels meet the Estimated Time of Arrival (ETA).
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BabiesMart is not liable for courier service delays, exceeding transit times, or refunding parcels before receipt.
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Parcels returned due to insufficient or incorrect addresses will incur a shipping cost deduction or charge.
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Free shipping does not apply to NT, remote WA, and Remote islands - extra charges will be calculated at checkout.
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
Our Refund Policy is valid for Australia as well as New Zealand
Hassle Free Returns
- Change of Mind
- Damaged
- Faulty
- Wrong Item Delivered
We have got you covered for all the reason.
Complete Refund
- If the product is faulty or damaged
- If the product is not what is described (the color is different than described or the wrong item was delivered)
- You have two options either get a full refund or get an exchange of the same or similar value
- Please scroll down below for Product categories it differs from category to category
Partial Refund
Partial Refund(- Shipping cost) if we pay for return shipping for this reasons, or full refund if a customer pays for return shipping.
- If a customer does not like the product for whatsoever reason - change of mind
- If the parcel has been returned to sender due to reasons such as wrong address, failed to collect or whatsoever reasons.
No Change of Mind for Promotional Period
No change of mind for purchases made during promotion period displayed added below, or items that are in clearance.
- Clearance - the product will be mentioned in the clearance
- Promotion Period such as Black Friday, Cyber Monday, etc.
We do offer 60 days money back guarantee for items that are in sale, the no refund or replacement only implies to special promotion period.
Promotion Period (Recent)
2023:
- Black Friday & Cyber Monday Sale: - 17/11/2023 to 30/11/2023
- Afterpay Day SALE: (17/08/2023 to 21/08/2023)
2022:
- Black Friday SALE: (24/11/2022 to 29/11/2022)
- Flash SALE: (August 24th Wednesday to September 06 Monday (Extended Till September 11 Sunday 2022)
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase or your order number or the details to match your order (if required).
How to start a return process:
1. Email us at customercare@babiesmart.com.au. or Initiate a chat with our customer support
2. Give us your refund reason
3. For items that are faulty or damaged, or the wrong item was delivered you will be eligible to get a full refund, for that we need photos and videos of the item
4. For any other reasons, get a confirmation from our support team and you will get a return address, please remember customers are liable for their shipping return costs.
Please note that returns will need to be approved before sending it back to us, and we will provide an address for the relevant return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at customercare@babiesmart.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@babiesmart.com.au.
