Mustela Hydra Bébé Face Cream 40ml
Pickup available at BabiesMart Southland
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✓ BabiesMart Since 2021
✓ 1-Year Warranty on all Products
✓ Designed & Stocked in Melbourne
✓ Australian Safety Standards Certified
✓ Metro: Free Shipping Over $49
✓ Remote: Limited Free Over $49, surcharge for bulky items

Mustela Hydra Bébé Face Cream 40ml
Immediate and Long-Lasting Moisture for Your Baby's Delicate Face
Mustela Hydra Bébé Face Cream is a daily moisturising cream that provides immediate and long-lasting, 24-hour hydration for a baby's delicate facial skin. Its lightweight, non-greasy formula is designed to absorb quickly, leaving the skin soft, smooth, and protected. This cream is suitable for use on newborns (out of NICU) and children.
Specifications
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Size: Available in a 40mL tube.
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Formulation: Hypoallergenic, specially formulated to minimise the risk of allergic reactions.
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Purity: Composed of 97% ingredients of natural origin. Free from parabens, phthalates, silicone, and phenoxyethanol.
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Safety: Tested under dermatological and pediatric control.
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Effectiveness: In clinical studies, it showed a significant increase in hydration at both 1 hour (+49%) and 24 hours (+21%) after application.
Ingredients
AQUA/WATER/EAU, HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL, OLUS OIL/VEGETABLE OIL/HUILE VEGETALE, GLYCERIN, C10-18 TRIGLYCERIDES, CETYL ALCOHOL, POLYGLYCERYL-6 DISTEARATE, 1,2-HEXANEDIOL, CERA ALBA/BEESWAX/CIRE D'ABEILLE, HYDROXYETHYL ACRYLATE/SODIUM ACRYLOYLDIMETHYL TAURATE COPOLYMER, PARFUM (FRAGRANCE), TOCOPHERYL ACETATE, JOJOBA ESTERS, CAPRYLYL GLYCOL, SODIUM STEAROYL GLUTAMATE, POLYGLYCERYL-3 BEESWAX/POLYGLYCERYL-3 CIRE D'ABEILLE, SORBITAN ISOSTEARATE, POLYSORBATE 60, CITRIC ACID, PERSEA GRATISSIMA (AVOCADO) FRUIT EXTRACT.
Why this product
Your baby's facial skin is much more delicate than the rest of their body and requires a dedicated product to protect it from environmental stressors and prevent dryness. This cream provides a perfect solution with its gentle, natural, and highly effective formula. It not only moisturises but also strengthens the skin barrier, keeping your baby's face soft and healthy.
Features
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24-Hour Hydration: Provides long-lasting moisture to protect against dry skin.
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Non-Greasy Texture: Its fluid, melting texture absorbs quickly without leaving any sticky residue.
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Plant-Based Formula: Enriched with Avocado Perseose, jojoba oil, and shea butter to protect and nourish the skin.
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Travel-Friendly: The compact tube size is perfect for home use, as well as for carrying in a diaper bag.
Advantages
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Proven Effectiveness: Clinical studies and parent reviews confirm its ability to moisturise and soothe the skin from the very first application.
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Safe for Sensitive Skin: The hypoallergenic formula is rigorously tested to minimise the risk of allergic reactions and is free from many common irritants.
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Pleasant Scent: Leaves a subtle and iconic Mustela fragrance that many parents find delightful.
FAQ's
Q: How often should I apply this face cream to my baby?
A: You should apply this moisturising facial cream to your baby's face every morning and evening, or as needed, to keep their skin hydrated and protected.
Q: Can this cream be used on baby acne?
A: While this cream is highly moisturising, some sources recommend avoiding lotions or oils on a baby's acne, as it may clog pores. It is best to consult with a pediatrician before using any product on your baby's acne.
Q: Is this product fragrance-free?
A: No, this cream contains a light, iconic fragrance. For babies with extremely sensitive skin or a known fragrance sensitivity, Mustela offers a fragrance-free Stelatopia line.
Q: Why is it important to use a face-specific cream instead of a body lotion?
A: A baby's facial skin is thinner and more sensitive than the skin on their body. Using a product specifically formulated for the face ensures it provides the right balance of moisture and protection without being too heavy or potentially irritating for this delicate area.
Your BabiesMart Delivery Guide
We can't wait for you to receive your goodies! Here’s everything you need to know about how we get your BabiesMart order from our door to yours, quickly and safely.
All orders are lovingly packed and shipped from our warehouse in Clayton South, Victoria (3169).
Domestic Shipping (Australia)
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Metro & Nearby Areas:
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Standard Shipping: Orders dispatched within 2 business days. Delivery typically takes 2-4 business days after dispatch. Free for orders over $49.
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Express Shipping: Typically arrives in 1-3 business days after dispatch.
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For orders under $49 flat rate of $9.99.
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Remote & Very Remote Areas:
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Standard Shipping: Orders dispatched within 2 business days. Delivery typically takes 3-7 business days after dispatch.
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Express Shipping: Typically arrives in 2-4 business days after dispatch.
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For orders under $49 flat rate of $11.99; small items are eligible for free shipping over $49
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Please note: Some items, due to their size and weight especially for remote areas, may have an additional shipping surcharge. This is a partial surcharge to cover the extra costs passed on to us by Australia Post.
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Any applicable charges will be clearly calculated and displayed with the shipping estimate on the product page, in your cart, or at checkout.
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Delivery Estimates: Please be aware that deliveries to remote locations, including far North Queensland, Western Australia, and the Northern Territory, may experience delays.
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Reason for Delays: As all orders are dispatched from our Melbourne warehouse, transit times are highly dependent on the Australia Post network. While we strive to get your order to you as quickly as possible, delivery may take longer than the estimates for metro areas.
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Priority Shipping
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Dispatch: Jumps the queue and is dispatched within 1 business day.
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Delivery Estimate: Follows standard transit times after its priority dispatch.
Priority Express Shipping
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Dispatch & Delivery: Our premium service for select postcodes, with estimated delivery within 2 business days of placing your order.
Curious about transit times? Once dispatched, you can get a delivery estimate directly from Australia Post: Calculate Delivery Times Here (we ship from 3169, Clayton South).
Tracking Your Order
All orders are sent with a tracking number so you can follow your parcel's journey. If you haven't received a tracking email after your order has been dispatched, please check your spam, junk, or promotions folder. If you still can't find it, please reach out to our customer care team at customercare@babiesmart.com.au, and we will happily provide it for you.
Alternatively, track it here: https://babiesmart.com.au/apps/aftership
🌟 Add Shipping Protection for Total Peace of Mind
Worried about your parcel? Add our optional Shipping Protection at checkout to safeguard your order against:
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Loss during transit
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Theft after delivery
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Damage on arrival
Our Guarantee: If a protected parcel is significantly delayed (over 30 business days), we promise to issue a full refund or send a replacement once the status is confirmed with the courier. It's the ultimate peace of mind for your purchase.
Important Shipping Information
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Check Your Address: Please take a moment to double-check your shipping address. If an order is returned to us due to an error, a re-shipment fee will apply. Unfortunately, we cannot offer refunds for orders lost due to an incorrect address.
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Holiday Periods: Please note that from 23rd December to 2nd January, our team and courier partners take a short break. Dispatch and delivery times, including for express services, may be slightly delayed.
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Pre-Orders: If your item is a pre-order, we’ll dispatch it starting on the date listed on the product page. After that, standard transit times apply.
Shipping Protection
For your peace of mind, we offer Shipping Protection to safeguard parcels from:
- Theft
- Loss during transit
- Delivery to the wrong address
🌟 If a parcel exceeds delivery times by more than 30 business days (excluding returns to sender or incorrect/insufficient addresses), we will issue a full refund. Please note that this process requires confirmation from the courier. Allow us a few additional business days to investigate and confirm the status with the courier before processing the refund or exchange with a different courier or express (if available).
Hello, International Friends! ✈️
New Zealand
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Most of our products are available for both Standard Shipping and Express Shipping.
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Shipping costs are calculated and displayed at the cart or checkout page.
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All orders are Tax & Duty-Free
United States
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Prices are displayed in USD ($).
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We offer FREE shipping on orders over $49 USD.
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Due to courier limitations, only small items can be shipped to the USA at this time.
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Shipping costs for orders under $49 USD will be calculated at checkout.
Other Countries
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For other international destinations, we can ship via Australia Post. For specific locations and shipping costs, please contact us at customercare@babiesmart.com.au
Have a Question? We're Here to Help!
If you have any questions about your order or our shipping, our friendly customer care team is ready to assist.
Contact us anytime at: customercare@babiesmart.com.au.
60-Day Hassle-Free Returns at BabiesMart
- At BabiesMart, we want you to love your purchase. If something isn’t quite right, we’ve made our returns & refunds policy simple and flexible to ensure a smooth experience.
- Please note: Personal hygiene items, such as teether toys, as well as clothing and hanging toys, and breast pumps, have only 14 days for returns.
We’re here to help with exchanges, replacements, store credit options or refunds to make things right!
Change of Mind Returns – 60 Days Hassle-Free
We understand that sometimes things don’t work out! You can return your item within 60 days for:
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Free Store Credit & Exchanges: To make it even easier, we'll offer you a free return shipping label if you choose an exchange or store credit for your return.
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Refunds: If you opt for a refund, a flat $12 fee will be deducted from your total to cover the cost of the return shipping label.
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Return Condition: Items must be in their original, resellable condition with all packaging and tags intact.
Please Note: No Change of Mind Returns for Clearance Items stated as clearance.
Specific Return Conditions
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For Hygiene Reasons: Items that are put in a baby’s mouth, such as teether toys, as well as clothing and hanging toys, and breast pumps. These items can only be returned within 14 days of delivery. These items must not be used and must be in original packaging and tags.
✔ Opened or Used Items: If the item is returned not in resaleable condition, a small restocking fee of 15% (or a minimum of $15) may apply to cover handling costs.
🛑 99% of Customers Do Not Incur a Restocking Fee!
We understand that minor cosmetic damage to the box during shipping is normal and does not affect your return eligibility. The restocking fee only applies if the product has been used, is missing parts, or is not in resaleable condition.
Eligibility for Returns
To qualify for a return:
- The item must be in original condition (unused, with all tags).
- It must include the original packaging to ensure it’s ready for its next home.
If you’re unsure about your item’s eligibility, just reach out—we’re happy to assist.
Received a Damaged, Defective, or Incorrect Item? We’ve Got You Covered!
We're so sorry if something went wrong with your order. We'll take care of it immediately at no cost to you.
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Our Guarantee: For any issues with a product, our first priority is to resolve the problem. We will send replacement parts or a new item to fix the issue quickly.
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Refund Policy: A refund for a damaged or defective item is only offered if we are unable to provide a suitable replacement or repair.
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How to Report: Please contact us within 14 days of receiving your order, with photos or videos, to start the process.
Shipping-Related Returns & Delivery Delays
Important Return Guidelines
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Pre-Approval is Required: To ensure your return is processed smoothly, please do not send any items back without first contacting us to receive a return label and instructions. Returns sent without pre-approval may not be accepted.
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Return Timeline: All approved returns must be dropped off at Australia Post within 21 days of receiving your return label.
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Returns Cancelled: Returns not shipped within 21 days may be cancelled.
Shipping & Delivery Issues
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Incorrect Address: If your order is returned to us due to an incorrect or incomplete address provided at checkout, we can either re-ship the parcel (re-shipping fees will apply) or issue a store credit minus the shipping costs incurred. Please note: All couriers charge shipping costs for returning it back to the sender.
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Delivery Delays & Lost Parcels
We understand how frustrating delivery delays can be. We're here to help!
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Proactive Tracking: If your parcel has not had a tracking update in 5 business days, we can initiate an inquiry with the courier to ensure a smooth process.
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Significant Delays: If your parcel is delayed beyond 30 business days, you can choose to receive a coupon as compensation or return the order at our cost for a full refund.
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Lost Parcels: In the unfortunate event that a parcel is confirmed as lost by the courier (confirmed by the courier), we will issue a full refund or send a replacement, based on your preference.
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How to Start a Return or Exchange
We’re here to help every step of the way! Here’s what to do:
📩 Contact Us – Email customercare@babiesmart.com.au or start a chat with our support team.
📝 Provide Details – Share the reason for your return. If the item is damaged or defective, include photos or videos.
📦 Follow Instructions – We’ll provide a return label and detailed instructions.
Returns During Holiday & Promotional Periods
We understand that you may occasionally change your mind about a purchase, even during Black Friday, Cyber Monday, and Clearance Sales.
Please note that for change-of-mind returns on items purchased during these sales:
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We can issue a store credit, with a $12 fee deducted to cover the return shipping.
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We can also process a refund, with a $25 fee deducted to cover the return shipping and handling.
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All returns are subject to approval and must be in their original, resellable condition.
Our standard policy for damaged, defective, or incorrect items remains in effect. We will always resolve these issues at no cost to you.
International Customers (Excluding Australia)
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Damaged, Defective, or Incorrect Items: We are committed to making things right. If an item arrives damaged, defective, or incorrect, we will promptly send a replacement.
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Change-of-Mind Returns: Customers are responsible for return shipping costs.
Contact Us
If you have any questions or concerns about our return and refund policy, feel free to email us at customercare@babiesmart.com.au.
Thank you for choosing BabiesMart! We’re dedicated to providing the best shopping experience for you and your little one. 😊