SHIPPING PROTECTION - Babies Mart Australia

SHIPPING PROTECTION

$0.95 AUD
SKU: Insure01

Title: *0.95

*0.95
1.00
2.01
3.02
4.03
5.04
6.05
7.06
8.07
9.08
10.09
11.10
12.11
13.12
14.13
15.14
16.15
17.16
18.17
19.18
20.19
21.20
22.21
23.22
24.23
25.24
26.25
27.26
28.27
29.28
30.29
31.30
32.31
33.32
34.33
35.34
36.35
37.36
38.37
39.38
40.39
41.40
42.41
43.42
44.43
45.44
46.45
47.46
48.47
49.48
50.49
51.50
52.51
53.52
54.53
55.54
56.55
57.56
58.57
59.58
60.59
61.60
62.61
63.62
64.63
65.64
66.65
67.66
68.67
69.68
70.69
71.70
72.71
73.72
74.73
75.74
76.75
77.76
78.77
79.78
80.79
81.80
82.81
83.82
84.83
85.84
86.85
87.86
88.87
89.88
90.89
91.90
92.91
93.92
94.93
95.94
96.95
97.96
98.97
99.98

HURRY! ONLY LEFT IN STOCK.

People are viewing this right now

american expressapple paygoogle paymasterpaypalshopify payvisaafterpaylaybuyzip
or $10/week with  Learn More
Order in the next [totalHours] hours %M minutes to get it between and
Reviews

Customer Reviews

Based on 14 reviews
93%
(13)
7%
(1)
0%
(0)
0%
(0)
0%
(0)
J
Jadwiga Panek

SHIPPING PROTECTION

E
Eddy Tan

Excellent service. Ordered a baby gate, arrived promptly and was very happy with purchase. Just as advertised.

Thank you for your feedback, Eddy! We're delighted to hear about your positive experience with our service and your satisfaction with the baby safety gate. It's great to know it arrived promptly and met your expectations just as advertised. We strive to provide quality products and efficient service, so your review is very much appreciated.
- The BabiesMart Team

B
Brett Webb

On time and on Budget . Well done

Thank you for your review, Brett! We're glad to hear that your experience with our bubble toys was both on time and on budget. Your satisfaction is important to us, and we're pleased to have met your expectations.
- The BabiesMart Team

T
Tash

Gift for my little niece. She loves it

J
Julie

I think it looks great, but as it’s a gift for Christmas, I won’t have a review until after that time.

Shipping
FOR AUSTRALIA:

Order Dispatch: Most Orders are typically dispatched the same or the next business day.

Orders can be tracked here: - Track My Order

Please Note: During peak sale periods like Black Friday, Christmas & Boxing Day, dispatching & delivery might face delays due to high volumes.

Reliable Shipping Partners: Australia Post, Sendle, Couriers Please, Aramex, Startrack.

Western Australia and Northern Territory: Expect potential delays from courier services as shipments are dispatched from Melbourne.

FOR NEW ZEALAND:

Will Be Delivered After Christmas

Order Dispatch: Orders are mostly dispatched from Melbourne, Victoria or NSW on the same or the next business day.

Shipping Options:

  • Free Standard Shipping: Available on all orders over NZD $100.

  • Standard Shipping: NZD $10 for orders under NZD $100 (5 - 12 business days).

  • Express Shipping: Available at an extra cost (4 - 8 business days).

Reliable Shipping Partners: Australia Post, Sendle, DHL, USPS.

Please Note:

  • Estimated shipping terms mean most parcels meet the Estimated Time of Arrival (ETA).

  • BabiesMart is not liable for courier service delays, exceeding transit times, or refunding parcels before receipt.

  • Parcels returned due to insufficient or incorrect addresses will incur a shipping cost deduction or charge.

  • Free shipping does not apply to NT, remote WA, and Remote islands - extra charges will be calculated at checkout.

    Returns & Refunds

    We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

    Our Refund Policy is valid for Australia as well as New Zealand

    Hassle Free Returns

    • Change of Mind
    • Damaged
    • Faulty
    • Wrong Item Delivered

    We have got you covered for all the reason.

    Complete Refund

    1. If the product is faulty or damaged
    2. If the product is not what is described (the color is different than described or the wrong item was delivered)
    3. You have two options either get a full refund or get an exchange of the same or similar value
    4. Please scroll down below for Product categories it differs from category to category

    Partial Refund

    Partial Refund(- Shipping cost) if we pay for return shipping for this reasons, or full refund if a customer pays for return shipping.

    1. If a customer does not like the product for whatsoever reason - change of mind
    2. If the parcel has been returned to sender due to reasons such as wrong address, failed to collect or whatsoever reasons.

    No Change of Mind for Promotional Period

    No change of mind for purchases made during promotion period displayed added below, or items that are in clearance.

    1. Clearance - the product will be mentioned in the clearance 
    2. Promotion Period such as Black Friday, Cyber Monday, etc. 

    We do offer 60 days money back guarantee for items that are in sale, the no refund or replacement only implies to special promotion period.

    Promotion Period (Recent)

    2023:

    • Black Friday & Cyber Monday Sale: - 17/11/2023 to 30/11/2023 
    • Afterpay Day SALE: (17/08/2023 to 21/08/2023)

    2022:

    • Black Friday SALE: (24/11/2022 to 29/11/2022)
    • Flash SALE: (August 24th Wednesday to September 06 Monday (Extended Till September 11 Sunday 2022)

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase or your order number or the details to match your order (if required).

    How to start a return process:

    1. Email us at customercare@babiesmart.com.auor Initiate a chat with our customer support
    2. Give us your refund reason
    3. For items that are faulty or damaged, or the wrong item was delivered you will be eligible to get a full refund, for that we need photos and videos of the item
    4. For any other reasons, get a confirmation from our support team and you will get a return address, please remember customers are liable for their shipping return costs.

    Please note that returns will need to be approved before sending it back to us, and we will provide an address for the relevant return.

    If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return questions at customercare@babiesmart.com.au.

    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
    If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@babiesmart.com.au.

    International Shipping

    International Delivery is Now Available!

    We're excited to announce that we now deliver to the following countries:

    • New Zealand (Duty Free)
    • Cook Islands
    • French Polynesia
    • New Caledonia
    • Papua New Guinea
    • Vanuatu
    • Solomon Islands

    A Curated Collection checkout the collection.

    Shipping Rates:

    Our shipping rates are based on the weight and size of the item. Generally international shipping has limits of 2 Kg/parcel max.

    Rates range from $7 to $62 AUD.

    For select items that exceed the standard weight limit, additional shipping charges may apply.

    Please note that if shipping rates are displayed more than $100 AUD, these incur special charges. We kindly request customers refrain from purchasing items with these rates.

    The shipping rates are calculated at checkout along with duties and tax charges, you may be able to pay in your own currency which we have tried our best to implement with our store.

    International Shipping: Taxes & Duties

    We're committed to offering a transparent shopping experience for our international customers.

    Check out the collection which we exclusively built for our international customers for ease of checkout and to ensure we are meeting product guidelines for size and weight: checkout the collection.

    All our product prices for international shipping include both taxes and duties, ensuring no hidden costs upon delivery.

    Here's a breakdown of the tax and duty rates for each destination:

    These charges are guided by the couriers/carrier company, and we aim to provide 100% transparency.

    However, there are exceptional cases where the duties and tax may exceed the amount indicated here. In such instances, we will reach out to the customer for the additional expense.

    If the charges exceed the rates provided below, we will have to contact the customer to pay the difference in such exceptions.

    However, with the many parcels we've delivered internationally, we have not yet encountered any such exception.

    We remain committed to offering maximum support and transparency from our end to resolve any potential issues.

    These are the below charges we have already incorporated with our products and 

    Papua New Guinea:

    • Tax: 10.00%
    • Duties: 20.00%

    Vanuatu

    • Tax: 12.50%
    • Duties: 20.00%

    Solomon Islands

    • Tax: 15.00%
    • Duties: 20.00%

    French Polynesia:

    • Tax: 20.00%
    • Duties: 20.00%

    New Caledonia:

    • Tax: 20.00%
    • Duties: 20.00%

    New Zealand:

    All products shipped to New Zealand are Tax & Duty Free below $1000 NZD.

    To give a clearer picture: if a product is priced at $20 AUD, the tax and duties are calculated as follows: (for example for New Caledonia)

    • Tax: $4 (20% of $20)
    • Duties: $4 (20% of $20)

    This means the total price displayed will be $28 AUD, inclusive of all charges.

    Moreover, for a seamless shopping experience, you can view product prices in your local currency. For instance, customers in New Caledonia can check out in CFPF. So, a product that's $28 AUD (inclusive of tax and duties) will be displayed as approximately CFPF 2080, making the checkout process more intuitive and familiar.